The lounge is located at klia2 International Departure, Mezzanine Level (Airside), and is open 24 hours. Access to the lounge is available for FREE for Premium Flatbed and Premium Flex guests travelling out of Kuala Lumpur while walk-in guest has to pay RM 79 (GST included) per person, accompanying children below 13 years old is free.
Lot No. AS-3-73, International Departure, Mezzanine Level (Airside), Jalan KLIA 2/1, Kuala Lumpur International Airport 2, 64000 Sepang, Selangor Darul Ehsan, Malaysia
I’ve booked an AirAsia flight via iPhone apps and done the mobile check-in in order to save the RM 10 over counter check-in fees. After that I was given an instruction to print out the boarding pass via self service kiosk via the AirAsia iPhone apps.
Once I arrived KLIA2, I went to the self service kiosk to print the boarding pass, but all the kiosk near the entrance was out of electricity. Then I went to the self service kiosk near the check-in counter as shown in the picture below.
Unfortunately all the self service kiosk displayed the following message:
Please be informed that Kiosk Check-in System is Not Available.