I’ve booked an AirAsia flight via iPhone apps and done the mobile check-in in order to save the RM 10 over counter check-in fees. After that I was given an instruction to print out the boarding pass via self service kiosk via the AirAsia iPhone apps.

Once I arrived KLIA2, I went to the self service kiosk to print the boarding pass, but all the kiosk near the entrance was out of electricity. Then I went to the self service kiosk near the check-in counter as shown in the picture below.

Unfortunately all the self service kiosk displayed the following message:

Please be informed that Kiosk Check-in System is Not Available.

Please proceed to Check-in counters.

Thank you.

Then I went to AirAsia customer service and the staff told me to proceed to Continue reading Flight Experience with AirAsia at KLIA2 →